Privacy Policy

Data privacy is our priority. 

Protecting your privacy when processing your personal information is important to us. By default, when you visit our website, our web servers store the IP address of your internet service provider, the website from which you visit us, the websites you visit, the date and duration of the visit. This information is mandatory for the technical transfer of websites and secure server operation. A personalized evaluation of this data does not take place.

If you send us data via contact form, this data will be stored in the course of the backup on our servers. Your data will only be used by us to process your request. Your data will be treated confidentially. Passing on to any third party does not take place.

Responsible body:
Raknor LLC

PO Box 883, Ras Al Khaimah,

United Arab Emirates

Tel : +971 (0) 72668351
RAKNOR@emirates.net.ae

Personal data

Personal data is data about you. These include your name, phone number and email address. You do not have to divulge any personal information in order to visit our website. In some cases we need your name and email address as well as further information to offer you the desired service. 

The same applies in the event that we supply you with information on request or if we answer your inquiries. In these cases we will always point this out to you. In addition, we only store the data that you have transmitted to us automatically or voluntarily.

When you use one of our services, we usually only collect the data necessary to provide our service. We may ask you for more information, which is voluntary in nature. Whenever we process personal information, we do so to provide you with our services.

Cookies

(a) Our use of cookies

A cookie is a small data file that is placed on your computer or mobile device by your web browser when you visit a website. It is a tool that stores information about website visits, recognizes you and your preferences each time you visit our website, and ensures website functionality and generally improving your experience of the website.

A cookie file can contain information such as a user ID that the website uses to track the pages you have visited, but the only personal data a cookie can contain is information you supply yourself. A cookie cannot read data off your hard disk or read cookie files created by other sites. Some parts of our website use cookies to track user traffic patterns. RAKNOR does this in order to determine the usefulness of our website information to our users and to see how effective our navigational structure is in helping users reach that information. RAKNOR does not collect this information with data about individual users.

RAKNOR use the following categories of cookies on this website: 

• Strictly Necessary Cookies: These cookies are essential in order to enable you to move around the website and use its features. 

• Performance Cookies: These cookies collect information about how you use the website, e.g. which pages you go to most often, in order to improve how the website works. 

• Targeting/Advertising Cookies: These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advert as well as help measure the effectiveness of the advertising campaigns. They remember that you have visited the website and this information may be shared with other organizations, e.g. advertisers. 

Strictly necessary cookies are necessary to provide the website to you. We use such cookies without your prior consent. All other cookies are dropped after you have consented via the cookie banner on our website. 

The cookies used by RAKNOR are either first party or third party cookies. First party cookies are set by RAKNOR and share the same domain. Third party cookies, on the other hand, are stored by a third party provider or organisation. 

We use both - cookies that expire once you close your browser (called session cookies) and cookies that stay on your device until you delete them or they expire (called persistent cookies). 

 (b) Opting out of cookies 

You can withdraw your consent at any time, for example by deleting the cookies or by opting out on the homepage of our website via not accepting to activate cookies. If you do not accept all cookies or withdraw your consent, you may still browse the website; however, in this case you may not be able to use the full functionalities of the website.

You may also configure the settings of your browser to activate, disable or delete cookies. Detailed instructions are provided by your browser. If you disable or delete cookies, however, you may have to manually adjust some preferences every time you visit the website and some services and functionalities may not work. 

(c) Third party cookies 

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter referred to as "Google"). Google Analytics uses cookies to help a website to analyze how users use the site. The information generated by the cookie about your use of our website (including your IP address) will be transmitted and stored by Google on servers.

You can block the cookie’s collection of data regarding your use of this website (including your IP address) as well as the processing of this data by Google, by downloading and installing the browser add-on found under the following link: http://tools.google.com/dlpage/gaoptout?hl=en.

Double Click (Google)

This cookie may be used to analyze the success of our advertising campaigns across the internet by measuring how many adverts that are clicked. This helps us avoid showing you adverts you are not likely to be interested in. You can find out more generally about Google and its advertising policies and principles at http://www.google.com/policies/privacy/ads.

Facebook

This cookie may be used to analyze the success of our advertising campaign to help us to deliver adverts more relevant to you and your interest through targeted advertising. For more information about this and how to control these cookies, visit https://www.facebook.com/policy/cookies/.

Google Maps

This website uses Google Maps to display maps and create directions.

Google Maps is operated by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.

By using Google maps on this website, you consent to the collection, processing and use of the data collected by you, or any information you enter, by Google, its agents, or third parties.

Newsletter

For sending the newsletter we use the so-called double opt-in procedure, ie, we will only send you a newsletter by e-mail if you have previously explicitly confirmed to us that we should activate the newsletter service.  When you sign up for our newsletter, we store your IP address and the date of registration. Should you later no longer want to receive newsletters from us, you can object to this at any time, 

Safety

We have taken technical and administrative precautions to protect your personal data against loss, destruction, manipulation and unauthorized access. All our employees as well as service providers working for us are obliged to follow the relevant data protection laws.

Whenever we collect and process personal information, it will be encrypted before being transferred. This means that your data can not be misused by third parties. Our security measures are subject to a constant improvement process and our data protection statements are constantly being revised. Please make sure you have the latest version.

Changes to this Privacy Policy

We reserve the right to change our privacy policy if necessary due to new technology. Please make sure you have the latest version. If any fundamental changes are made to this privacy policy, we will post it on our website.

All interested parties and visitors of our website reach us in privacy issues at:

Dr. Richard Peter Fowler

Raknor LLC

PO Box 883, Ras Al Khaimah,

United Arab Emirates

Tel : +971 (0) 72668351
RAKNOR@emirates.net.ae